Last Updated: December 2024
Privacy Policy
At Gletr ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Credit/debit card details, UPI ID, bank account information (processed securely through payment gateways)
- Account Information: Username, password, purchase history, wishlist items
- Communication Data: Emails, chat messages, customer service inquiries
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails and newsletters (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping companies, email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through certified gateways
- Regular security audits and updates
- Limited access to personal information by employees
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Personalize your shopping experience
- Serve relevant advertisements
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@gletr.in
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India
